Felmu Associates is a team of consultants and software engineers in Nairobi. We help organisations sort out their strategy, technology, people and risk. Then we build, install and run the banking, ERP and learning systems that keep those changes in place.
Who we work with
If you've been through one, you'll probably recognise at least one of these.
The consultants present their findings and leave. Nobody turns the plan into a process that people actually follow.
Imported systems don't handle M-Pesa, eTIMS or Kenyan payroll, and they don't match the way business is really done here.
Once the system is live, adoption slows, the data gets messy, and nobody takes responsibility for the result.
Banking halls, boardrooms, warehouses, classrooms, pharmacies and forex counters. We design our systems around the people who use them all day.
We help organisations adjust to a market that keeps shifting. Our consultants have run these systems themselves, so the advice comes from knowing how things work day to day.
We look at your digital strategy and at what your IT spending is actually returning. Then we set out a realistic plan for running more of the business digitally.
We stress-test your strategy and check your corporate plans against the market as it is today.
Operating models for hybrid work, staff wellbeing and skills development, so your people come through the change in good shape.
We measure your risk exposure, close compliance gaps and find the small revenue leaks that eat into margins. The controls we put in place stand up to an audit.
We build every one of them ourselves, and they're all in production. Each runs on your own servers or in the cloud, and each is set up for the way business works in the region.
The system your bank runs on every day: customers and KYC, current, savings and fixed-deposit accounts in several currencies, teller cash, cheques, lending, cards, treasury and FX, and a customer portal. The day closes automatically once business ends.
Banking
MicroLens reads your loan and deposit data and answers questions about it in plain English. You get early-warning risk scores with the reasons behind them, PAR forecasts, and a board pack drafted from your real figures. It runs on your own servers, so the data never leaves the building.
AI, on your servers
A complete ERP that grew up in FMCG distribution. It covers inventory and warehousing, procurement, fleet and route planning, CRM, point of sale, the general ledger, bank reconciliation and Kenyan statutory payroll. On top of that you get analytics and monthly financial reports written in plain language.
ERP for distribution
Each business switches on the industry module it needs: schools (CBE and Cambridge), forex bureaus, garages, manufacturing, audit firms, NGOs, hotels and restaurants, clearing and forwarding, pharmacies, property or retail. Most are sending invoices the same week they sign up.
11+ industries
Loyalty built for financial institutions: membership tiers, earning rules you can configure, a points ledger and redemptions. Changes need two people to approve them, staff sign in in two steps, and the audit trail can't be edited. Customers sign up and check their points on a simple phone app.
Loyalty & rewards
A corporate learning portal with courses, enrolments, badges and team management for learners, managers and consultants. Video transcripts are written automatically, the reporting is detailed, and the app keeps working when the connection drops.
Learning
We started Felmu because we kept seeing the same thing. Advice on its own rarely changes an organisation, but working software does. So we do both, and we don't leave after launch.
We won't hand you a slide deck and disappear. We stay to build, install and support the systems your plans depend on.
When we recommend something, we also bring the people and the software to make it happen.
M-Pesa, KRA eTIMS, the CBE curriculum and Kenyan statutory payroll have been built into the products from the start.
Regulated clients can run every Felmu product entirely inside their own data centre.
Strategy, build, installation and 24/7 support all come from the same people.
Every engagement, advisory or software, follows the same four steps.
We test the strategy, map your processes, and put numbers on the risk and the lost revenue. We don't work from generic templates.
We work out the target operating model and the system design together with your leadership team.
We set up the platform on your servers or in the cloud, move your data across and train your staff.
We support the system, track how it's used and keep improving it. We stay accountable for how well it's used and what it delivers, long after launch day.
Yes. Every Felmu product can run inside your own data centre, which lets regulated institutions keep full control of their data. Cloud and private-cloud setups are available too.
Usually within a few days. We can show any product using your data, in your own boardroom. For example, we can run a full banking day on Felmu CBS in under an hour.
Both, and that's deliberate. Our advisory practices (digital, strategy, human capital, and risk and compliance) work out what needs to change. Our software and delivery teams put it in place and keep it running.
Yes, properly. M-Pesa payments, KRA eTIMS, the CBE curriculum and Kenyan statutory payroll (PAYE, NSSF, SHA) are built in. Felmu CBS also handles accounts in several currencies, including ZMW, USD, GBP, EUR and ZAR.
We stay involved. Live systems get 24/7 support, and in the Drive phase we track adoption and results so the investment keeps paying off.
Our office is in Nairobi. We work with clients across Africa and have systems live in three countries.
We can demo any product on this page with your data, in your boardroom, within a few days. You'll see the actual system working.
Strategy, systems, people or risk. Describe the problem and we'll come back with a concrete next step.
Nairobi, Kenya
Mon to Fri, 8:00 to 17:30 EAT
